I returned a car more than a week ago, budget deducted a substantially amount from my credit card Asa. Deposit with an undertaking that a refund will follow with 48. Hours, 7 days later and no refund, I call there customer care centre to find out about my refund, spoke to a person Durelle, who ...
I understand that things do go wrong but it's how you handle the scenario. I booked two seats on Kulula from Durban to Jhb. When i booked the flight via my ipad it asked for my credit card details then jumped to a screen for me to select the seats which i did and then i got confirmation. On my ...
I have been billed for petrol, after I have filled up with fuel of R180.00 on return of car. I queried this with Yashica from Thrifty in Durban on the 9th of October 2013, Yashica replied to my mail saying I must give her until 11 October to speak to her Manager and she will then revert back to me. ...
Don't ever make an online car hire reservation through Travel Jigsaw. This company is part of [URL Removed] which is part of the Priceline group. Their online booking system is devious and designed to trick you into taking an insurance add-on that you do not need but costs about 50% of the total ...
I arrived at Durban airport for the Top Gear Show only to find that I had inadvertently booked my car for O R Tambo. I was completely stressed. Woodford staff were brilliant - calmed me down and organised a vehicle without any fuss. Sadly, its an exception to have such good service in our country, ...
Tuesday 26th March, my family and I were at Durban Airport to depart to Cape Town. We had 2 bags to checkin (already shrink wrapped) weighing 55kg. We only had two big bags, and 1 piece for hand luggage. Aviation policy states that a bag cannot weigh more than 32kg which Kulula acknowledged EXCEPT ...