I TOOK 2 PHONES ON CONTRACT FROM FNB THEY DELIVERED ON THE 27/1/13, THIS PACKAGE WAS 100 FREE MIN, 100 SMS AND 1GB DATA FOR R209 X24 MONTHS WHEN I GOT THE PHONES NONE OF THESE BENEFITS WERE ACTIVATED SO I CALLED THE CALL CENTER THEY SAID AFTER 3 DAYS AFTER THOSE 3 DAYS IT WAS STILL NOT ACTIVATED I ...
On the 16 of December 2013 I ordered a laptop from fnb one day after there deadline order date to deliver before 25th of December! It's now 4 weeks later and no laptop, last week I was promised delivery by today! Called them up they know nothing and no employee can give me a date when my device ...
Hello I applied for my Samsung S4 on the 20 June 2013 and was told it has been approved. When I applied I did not know that it would take so long as I am leaving for Europe on Thursday the 27 June and will be there for a month. After being back and forth between the different departments and even ...
I ordered a Samsung Tablet through FNB and was very happy with the product. Everything went fine, even when they double charged me the courier fee, the error was quickly corrected. Then this month they double charged me. I called and the lady said she would sent it to the Smart Device department ...
On the 8th of May i contacted FNB to order a new device. 2 days ago the courier company Enginuity contacted me to say delivery will be in 48 hours and they asked for my address. This morning i contacted Enginuity to ask where my device is, and they asked me again for my address. Because the system ...
On the 11.03 I ordered an apple ipad through FNB's smart device promotion, they claimed: "delivery within 5 to 10 working days" I phoned every three days to check on the progress and was politely told i would be contacted. I was never contacted and the only communication was when I ...