When logging into my Internet Banking on Monday, 27th January 2014, I had a circular "verify" appear on my screen. Within seconds (I was not even in my banking yet), I received an sms that a OTP had been created and exactly a minute later that R20, 000 had been transferred out of my ...
I had some irregular billings on my phone account. I suspected it was. Outside people can have your MTN account debited. did not respond so I engaged the assistance of who also were unable to get any response. The call centre stopped the debiting but 5 months at aprox R 190 per month extra was ...
My debit card was cloned during Dec.2013, and all my linked accounts cleaned out, to the value of R30 000. I reported this to Standard Bank on 6 Jan 2014, whereupon they put a block on all my accounts until such time as they have finished their investigation. I have called/ e-mailed on numerous ...
I Reported my Credit Card, a few day's later transaction appear on my statement. I open a case - 16 day's later I am down R3700 with transactions still going off my account to this day. At first standard bank said they stopped the wrong card, but after this was corrected I still see transactions ...
I contacted Standard Bank on 8 january to freeze my cheque account as my card had been compromised. There were two transactions totalling R3800.00. I was advised that the ordinary turnaround time would be 10 days. I did expect to receive some sort of feedback during these 10 days as to the status ...
On 11 December at 10:58 R1, 802.98 was from my account via internet transactions on Paypal. I immediately reported this to Standard Bank. I spoke to a Thando and my reference no is; 6580894. The following week I called to follow up on the investigation of this that occurred. They said that they ...