I can't be surprised this has happened to me again, and for future reference, I will never expect an improvement from your company. I placed an order 03/02/2014, have been phoning everyday for a tracking number. Today I get told that my order will be delivered on Monday 10/02/2014, BUT you can't ...
I order a samsung Note 3 on Thursday last week via Vodacom Direct. On Friday it was delivered with a wrong sim card. I ordered a micro sim but a normal sim card was sent. I tried to query this with vodacom on 0821950 and twice my call was dropped. ...
I would just like to thank Anton for his excellent service in assisting me with my membership application. Its so nice to know there is still people out there that really do take the time to help you! ...
I am just about fed up with Cell C customer service. I was contacted by a Cell C sales person and offered a new deal: A Samsung P5200 Tab 3 on Smartdatapostpaid 1GB 24 Months at R349 pm X 24. I accepted the offer but informed them that I am going on holiday. They were instructed to deliver the ...
I'm dissapointed with the Ram Courier services that vodacom use to make deliveries as once again in 2 months they fail to deliver my order. All due should be given to the Direct sales team (Dudu) and Adnaan that assisted me last week. I know that the Nokia Lumia 1020 was out of stock, but true to ...
I took out a top up 135 contract after telephonic direct marketing from VODACOM contacted me. My existing pre-paid number was supposed to be converted to this new contract. The conversion however was done to the wrong number (one digit was wrong). The first debit order payment was collected from my ...