I have no words anymore... Discovery has got the worst customer service ever! This is now the 8th week that my car is in for repairs! I still have to phone in to get feedback after it was the repairs were supposed to take 8 days now it ended up being 8 weeks!!! I have copied in the complains ...
My car repairs according to the quote was supposed to take 8 days! It's been more than a month!!! Discovery's Claims manager, Farhana is now not taking my calls! Danmar promised to have my car done today but now they are delaying it AGAIN!!! now it will only be done on Tuesday! Shocking. Farhana is ...
It's almost been a most and I don't know what's happening with my car!! I understood that it would take Danmar 8 days to repair according to their quote which was authorized! I have to phone Discovery constantly to get feedback. I have not once just received a call with feedback... it has always ...
I am writing this while holding on for service!!! I cannot believe the level of service I am getting after being a client of Discovery for 9 years! Is this a standard level of service from Discovery as I experience the same lack of service when my husband had a claim last year. I am very ...
Our geyser stopped working 03.03.2013 and I phone the call centre ref nr 429307 Our geyser gave problems before and that was also an issue to get it fixed. The people that fixed installed the geyser incorrectly (as per the new company that came out today) and he has to work through the roof as ...