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Found 46 reviews / complaints

Vodacom
And vodacom alike

21/1 2014 my data sim swap on my behalf. Phoned Vodacom. They re-instated my old data sim. I told them to put some alerd on my profile.24/01/2014 got a new line on my behalf. Phoned Vodacom. Second time. My contact number and email address has been changed. Then still a week later for this account ...

Mtn
Termination of contract

I currently have a data contract with you'll (R289 pm for the uncapped lite - 24 month contract) which is scheduled to end at the end of November'13. I wanted to make sure that this contract ends as at the end of this month, therefore I had emailed customer care on the 21st of November'13 to ...

Mtn
Never cancelled contact

On the 26th October 2013 I cancelled my MTN data contract (ref no. 105484126) that was confirmed and assured my last debit order will be 15th November 2013. But this morning they debited again. I phoned the call centre and with a lot of trouble eventually got to Contracts call centre who told me ...

Cell C
Phone has not arrived after 6 weeks

I received a phonecall from Cell C in October, offering a contract which I decided to accept. The contract was concluded and approved etc. On the 31st of October I sent my banking details to finalise the debit order and I was told that the phone would be delivered within 7 days. I phoned to confirm ...

Vodacom
Conversation re: Cancellation

I was told that my contract expires in March so I must wait until Feb to cancel my contract. Upon checking the terms I see I AM able to cancel now and continue paying until end of contract. It states I am to cancel AT LEAST 20 business days before. Copied from Vodacom website: " 4. Duration ...