Our gardener has a contract with a monthly debit order. Twice in the past year you have taken his money but suspended his service. We, as his employer managed to sort this out the first time with some difficulty, but at least we succeeded. This time we have been blocked at every attempt. He has ...
I enquired about getting a paid-up letter for my ABSA credit card which was handed over to their lawyers they promised I will get the paid up letter via my e_mail address I called them 3 times with no luck they still cant e-mail my paid up letter which I urgently in need of because I was taken to ...
On 23 December I logged a complain with Absa as I went to withdraw money from a ABSA ATM. R2000 was deducted from my account but the ATM never gave me the money. From the 30th of December I have been promised the money will be refunded by close of business but untill today - the 15th of January I ...
This is a compliment now turned into a complaint. I refer to my call dated 30 December 2013 with Charlotte Skhosana. During this call a number of issues were clarified and resolved and which lead to me logging a compliment. However, Charlotte promised to revert regarding one unresolved matter which ...
I emailed [Email Removed] on the 22 November 2013 to cancel a debit order as I was in the process of changing banks. Guess what? I got no response or feedback on the email I sent to this day. Furthermore the debit order still went through on the 1 December 2013... Your service is pathetic. I would ...
I cannot recall the exact time of the call on 30 December 2013. I had some issues regarding the re-rate schedule. Charlotte Skhosana assisted me and she was exceptionally knowledgeable and efficient. She has compassion and although I still need further feedback this was an excellent experience ...