Everyday i call the contact centre and ask to speak to a manager I get told that the managers are all in a meeting and get promised to be phoned back but every day this week has been empty promises the last time i spoke to a lady named Roxy she gave me a very big attitude when i requested to speak ...
So my account gets debited on dec 15th, jan 11th and feb 3rd yet I asked that debit orders go off at the end of each month. My daughters account gets debited as that was the arrangement. But why have an arrangement when money goes off whenever and then MFc has no recall of it obviously someone ...
Students are unable to contact the university and speak to an agent in an attempt to resolve issues, especially urgent ones. The old call centre number has a pre-recorded message saying they (UNISA) want to do things better and more efficient and don't want us to wait on the line anymore. I sent a ...
I have been calling the call centre the whole day just to report a problem i'm experiencing, I have paid the subscription and asked the consultants at Jabulani Mall to connect my DSTV and when I got home I had no connection, Then I waited about 2 hours hoping ill be connected but no luck. I called ...
I did an upgrade on my phone in September 2013. I moved my contract from a data package to a top 99 pacakge. I recived the new phone but Vodacom can not not change the package type - I have been on the phone with the customer centre. Been into the a Vodastore and spoken to the online upgrade ...
I requested a quotation on a new vehicle ...