On Thursday afternoon (30 January), Vodacom Business phoned to say that two of my business lines, both data, was up for contract renewal. Nabila discussed my options over the phone and said she would e-mail me quotations for two options that I had to sign and return. I received the quotations, but ...
I'm very very angry with the level of service offered by Vodacoms Contact Centre for Business Upgrades!! I upgraded my contract telephonically on 31/12/2013 as I thought this would be more convenient due to delivery. Ram then delivered my phone without informing me and then updated their records ...
I HAVE BEEN TRYING FOR MORE THAN 1 WEEK TO UPGRADE MY CONTRACT THAT IS OVERDUE FOR RENEWAL. I SAW A DEAL OFFERED ON THE VODA COM SITE AND IN-STORE BUT NEITHER TEH STORE NOR TEH CALL CENTRE COULD HELP ME. AFTER 1 WEEK OF GIVING ME A RUN AROUND THEY SAY THEY ARE OUT OF STOCK. FURTHERMORE, 1 ...