On the 27/06/2013 Dr E Coetzee send an e-mail to authorizations.cpt@medscheme&me the following documentation: Front letter with all my details and the work done by Dr Coetzee includes quote for instrument name & Company, x-rays report. 4/07/13 I mail Mapiki at MOSO ask to help with the same ...
Pre authorisation gave me the exact amounts that they would cover for an operation I had in December. I thus budget to pay the difference to the Doctor. I received no communication from Discovery - I had to follow up with the Doctor wrt the payments only to find out that Discovery paid ...
On the 24/04/2013 I spoke to a consultant called Nontobeko from authorization to reverse a debit she did not do it even thou she got a letter from the merchant however when i spoke to a consultant named Lethabo she managed to do it with in 5 minutes which Nontobeko could not do. Now I am being ...
We have had this medical aid since 2008 and was on a supreme plan. After going through the document and changing this plan to Standard cover, everything suddenly changed and you treated as a less of an important client. Visited a specialist and now the medical aid refuses to pay saying that ...
I went to my GP which then refered me to Cardiologist in Bfn. I phoned Nazeem in call centre on the 25/02/2013 explaining that I need to get an angiogram done and specialist said 1 day for auth and gp said 3 days. He explained it would take 4 days and I that the dr forwarded the keycare form aswell ...