I queried by membership with the Aurora branch. They told me that I must log this query with client services via email, which I did. This was middle January 2014. I have to this day had to responses. About a week or so later I sent another query, but this time, I requested that the Gym contact me, ...
Hi, I have been phoning the gym in Aurora and your head office so many times in the past 3 months, and no one ever helps me or phones back or nothing. I have not been a member at your gym for several years, now all of a sudden you deduct R250 on random dates out of my bank account. Sometimes even ...
My son goes to a CURRO private school. In order to buy stationary and uniforms we have to use their online system to order stuff. Firstly their system is poor and I could not order online. I called their call centre and had to wait 55 minutes and then the call drops. Eventually after calling a few ...
I am a Planet Fitness member at Aurora and have been for more than a year. June 2013 I was informed that I could sell my membership to anyone at any time at R 150 (admin fees). After inquiring at my branch about the process and costs involved I was informed by 3 different employees, including Miles ...
Yet again I had to come back here to complain about planet fitness and your bad customer service. I have been fighting about my cancellation since 2010.. By looking at all the complaints, it's not looking good for you. Refering to my previous complaint that was posted on the 17th of December 2013, ...
They won't help me at all for the past 2 years and they still keep deducting money from me even though I am not in the gym from 2011 when I had 2 accidents and they wouldn't freeze my account so I had to still pay 8 months of gym fees. I went in so many times and spoke to so many people working ...