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City: Accounts department
Found 178 reviews / complaints

Mtn
Double charged!

I upgraded my Mtn contract at the begging of December of last to a contract that is less then what I use to Pay. Mtn then decided to double debit my account for December and January without even even letting me know. I then called them before the end of January asking them when my next debit order ...

Vodacom
Poor account administration

My account was soft-locked at 24:00 last night (04 Feb.) due to a calculation from Vodacom Accounts Department FORECASTING that I will exceed my maximum allowance by the end of Feb'14. My debit order for Jan'14 went through on 31 Jan. I only found out my account was suspended / blocked when I tried ...

Telkom
Unexplained additional charges

For months now I have been charged additional charges that no one in the accounts department can explain to me. I have an ADSL account with 5GB data per month, but the charges that I receive every month is that of an uncapped account. When I call to ask what the additional charges are I get a lame ...