I repeatedly had to call the call centre to ask when my adsl was to be installed. I corrected my cintact details but still gave the technician the incorrect numbers so he couldnt get into my house when he was there. He left witouttelling anyone. I called to find out what happened. I then escalated ...
From the end of September until the 9th of January i had absolutely no internet. After months and multiple phone calls and reports on hello peter my internet was finally sorted out. Then came the bill including fees for unnecessary call out fees (I still don't know how it was unnecessary when the ...
I have been retrenched and need to cancel my Telkom ADSL, I have been on hold since yesterday. I called 3 times yesterday and each time it was for 30 minutes. I tried again today the same thing happens, Pathetic service I tell you. ...
I am frustrated with my internet connection with Telkom. I live in Delareyville in the Northwest. During office hours my download speeds never exceed 25Kb/s, but mostly average around 10Kb/s. I already contacted Telkom Support and a technician checked my line and found some errors, but it appears ...
Referance number 668CRK230114 I logged a call on the 23rd of January 2014, ADSL intermittent. The problem is that the Downstream SNR starts at 6bd when I reset the router and goes down below 3db within 5min and then resets. I need the telkom van to come out and sort out possible cable problems in ...
I logged a fault over a week ago. whenever i try to get updates i have to wait over 20 minutes before i even get to an operator. i have requested escalations 3 times. to date i have had no confirmation that this has happened. in the last 2 days i have waited over an hour each day to try sort out ...