Complaint / review / scam report
Hired at [URL Removed]
On Thursday 20/12/2012 on the MN0121 flight I went to Cape Town with the family. On arrival at Cape Town International not only was the bags delayed but when I finally received my bad almost an hour later it was damaged - yes the wheels were broken - this I expected as they are not the most gentle when throwing luggage on the plane but what I noticed was that they had used a sharp object - probably a screwdriver and broke the entire lock on the bag as well as left a part of the metal object that they had used to open my bag. Kulula you need to get your staff on daily polygraphs you have hired a bunch of and I don't feel safe using your service.
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