I handed in my phone on 4/1/2014 at mtn menlyn for waterdamage just to get a BER (beyond economical repair)) report for the insurance company. A week after, I called about every second day to find out when I can receive the phone back as I was told they are not going to repair the phone as it is ...
Today is the 04 February 2014 I have already paid my 1st payment and yet I did not receive my daughters books.The call centre takes a long time to answer and you never get hold of a manager.When I asked them were the books are, they said it is with XPS and gave me a tracking number.Yet you get no ...
I had changed my payment method last year some time, however, after making payment on the 30th of January 2014, my account was debited. I had called the customer service, and stated what had happened, since i did not want a credit, but a refund, i was told that a query had to be escalated and i ...
I applied for a new credit card online. it was approved and in order to activate the card, was told to take my FICA documents to the closest branch and collect the card. this I did. i then used the card, never actually received a statement and once i received a statement, it did not have any ...
On the 15th of December 2013 1:h30 (morning) we were on our way on holiday to Jeffrey's bay/Sedgefield. We drove over a rock in the road and phoned first for women road side assistance to assist and told them about my situation, where they eventually send a load bed truck to fetch my car. Firstly ...
I called MFC this morning to request a statement and change my address, she was so helpful and even went further to explain in detail the statement and everything. i wish more Call centre employees could be like that.. ...