AfricaComplaints.com » Business & Finance » Complaint / review: Affinity Insurance - Ignore Motor Vehicle Claim | #295553

Affinity Insurance
Ignore Motor Vehicle Claim

My name is Ben Phakathi from Pretoria, I bought the motor vehicle insurance from Affinity Insurance underwritten by Ample Insurance Brokers beginning of October 2013. On 28 November 2013 i logged a claim as my car got damaged by hailstorm experienced in Pretoria Area. The Insurance acknowledge to have received my claim documents and confirmed to have registered the claim on 02 December 2013 and assessor already appointed just a matter of him or her to call me to set up an appointment to assess the vehicle.

It was said the assessor will call within 24 hours time and that never happened i am still waiting for the assessor to call. I sent e-mails more than once to the company enquiring about the developments no reply received. When i signed up with the company i was told that Insurance documents will be send to adress i can assure u that i am still waiting for such documents. I have got a 1 pager which was given to me by the car dealer as a proof that the car cover by Affinity Insurrance.

Regards
Ben

Date:

Company: Affinity Insurance

Country: South Africa   City: Gauteng/Pretoria

Category: Business & Finance

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