I booked a puppy from Mijoy. We agreed on a price, a specific puppy and a time frame. I had paid a R 4000 deposit and another R 5000 to confirm the booking on a puppy.
A couple of weeks later, Joyce changed her mind. She wanted more money for that particular puppy. After I objected she "called it quits" and asked for my banking details. She sold the puppy elsewhere for a higher price.
The full amount that I paid was NOT refunded to me. The breeder claims she is entitled to keep R 500 for admin costs and months later I am still trying to get my money back.