Not often does one come across a truly customer centric employee. I was fortunate to have my claim handled by a very competent Mishkah Abed of TelesureGroup Services, the underwriters for Woolworths Insurance. Words fail to describe the professionalism displayed. She always followed up, and when ...
My home was burgled on the 10th December 2013. My payout only happened on the 16th January 2014. (Is this amount of time normal?)During which time I had to;hunt for invoices of things I bought in the UK and Portugal in 2008-2010, get quotes even though they say they will get all the quotes ...
Daron attended to an insurance claim recently and really delighted with his level of service and quick resolution of the claim. ...
My vehicle was broken into, however there is no sign of forced entry, the took everything they can get their hand in, including laptops, Ipad, handbag, backpacks and cameras. I lodged the claim to be told that nothing will be paid because there is no sign of forced entry. This means that even ...
I am extremely impressed with Woolworths insurance and the gentleman who assisted me in particular, Herman. a job well done! i had claimed from my insurance on the 24th October 2013, and received confirmation today that my replacement item will be couriered to me tomorrow. thank you ...
I called the claims division of Woolworths Insurance at around 09h00 this morning.By lunchtime my claim had been finalised. It is great to speak to people as professional as Terri Wilson. She was unjudgemental and very friendly. I was very upset when discovering that my belongings were gone but now ...