Shockingly pathetic service from Vodacom. I ordered a mini UPS via the Vodacom App on 9 November 2021. I received an SMS stating delivery within 5-7 working days. 14 days later no delivery, no sms, no email from them. I called Vodacom and was promised a call-back the same day, obviously nobody ...
How does a person investigate and expose Vodacom for there Racist against white people and, been rude and putting phones down in your ear, and refuse to help you, and want money and you pay them and they never allocate it to your account, but lock the device. They phone you day and late evening, ...
On Sunday, 23 August 2020, I requested a quotation from Vodacom to facilitate the process of increasing my fibre speed (this following after it was reduced to a promotion which nobody also declared to me). I received the quote in good order and I gave the instruction that they may proceed. It is ...
I took out a contract on 6 September 2017 for a Samsung Galaxy S8, the offer included a Samsung J5 Prime as an added bonus for free. On 2 September 2019, my 24 month contract has been honored in full. There was no arrears, no outstanding balance due on the headsets. I called 0821958 and spoke to ...
Contacted Vodacom on 2 Dec 2016 and the consultant promised to revert to me the following Monday and to date no response. After this in itial contact I have visited Vodacom outlet in Paarl Mall, whom responded by saying Branches and Call Centres do not work on the same platform. The consultant at ...
Worst service EVER! Dishonest, unethical, immoral, no care in the world about customer service or solving disputes, blatantly rude and theft! Vodacom dispute Reference: EC-04VF-2814FX This dispute has been ongoing since March this year, and after more than 30-50 calls a month! To follow up I still ...