I joined Virgin Active in December 2013. I signed a contract where I had to pay an activation fee of R475.00. In January they erroneously deducted R500.00 off my account as they deemed my R475.00 payment as a part payment of the full fee as opposed to the full fee. I queried it with them, even ...
I subscribed with Ongi for virgin active membership in January. She accessed my previous credentials from the previous membership from their system. She asked me few questions and asked if every other information is still the same and has not changed. I said yes. From my previous membership, debit ...
Nelly at VA Eden Glen contacted me about my membership and managed to assist me with using my Liberty Life Policy to get cheaper membership fees. I'm so impressed with VA and Nelly for looking after my health and that of my wallet. Thank-you so much Nelly and VA. ...
I must say I have had the most pleasant experience joining Virgin Active Hatfield. Jack Tladi really went out of his way to accommodate me and provide the highest level of customer service. The world needs more people who care like Jack. Thank you Discovery and thank you Virgin Active for providing ...
It has been brought into my attention that my client was unable to cancel her contract with Virgin Active today and was informed by Portia at the call centre and was told that she will have to pay a cancellation fee of R3180.00, how pathetic. my client joined the gym because she had a Liberty ...
Was parked in parking lot of Sandton Virgin Active this morning and arrived back at my vehicle to find it had been broken into and my laptop, iPad and watch was missing. No security cameras located on roof parking and yet to hear from anyone at Virgin Active - not great! ...