On 16 January I requested my existing line to be converted to an adsl line. After more than a dozen calls and unkept promises from Telkom I still do not have adsl, in fact I have no line at all. No technician seems to be available in my area. I do not know who to contact anymore. I am thinking of ...
After numerous calls to Telkom's useless, dead-end 10210 line, a very polite lady named Ronel Terblanche answered. She immediately solved my service cancellation problem, due to her ability to do lateral thinking. Previous Telkom staff were unable to help. They either did not answer, were unable to ...
We lodged a complaint with Telkom regarding our ADSL modem. The reference number for the call was: 1021 CRK 040214. A Telkom person arrived who refused to give us his name and actually did not want to enter the house and work on the problem. After asking him to come in and look at the problem he ...
Its been over a week since our house phone has been out of order. Telkom say theres a fault on the line since 30/01/14, but have refused to send anyone to fix the line. My parents are old and alone at home. I have siblings overseas that call regularly and myself am away from home and like to speak ...
I have an outstanding account with Telkom going back to 2012 which was resulted in an outstanding account of - R2000.00, failing to settle Telkom they contacted their attorney to recover the outstanding amount from me over a period of time with a monthly deduction of R200.00pm (attorneys Dali ...
We reported this problematic telephone about two months ago. The telephone line was damaged at the Telephone pole. A Telkom technician came out to fix the problem and since that day our line were never the same again. We have reported the scratchy and noisy line about 6 times after the repair ...