I logged an sms for a fault on my telkom line two weeks ago. I made a call to the call centre a week ago - reference 1167396723, nothing. I sent another sms earlier this week and called an agent yesterday to ask for progress - she assured me someone will contact me yesterday 6th Feb. have just ...
My contract is a telkom mix account with a blackberry. My contract reached end of term in December. In november i went in to the richards bay office to give them notice that i will no longer continue with the contract. I filled in a form and they said it will be canceled when it reaches end of term ...
It is 11:24 now. Yesterday I received an sms from telkom informing me that a technician will be coming to my house today to install my new adsl line - stating that it is a full day appointment. NO ONE has bothered to contact me with a time. On phoning telkom I spoke to a lady by the name of ...
We recently moved to a new house in wingate park, Pretoria. I phoned telkom 10 times (average call before they answer 8mins) through the course of Jan and Feb to ask them to be put in a telephone line. After a couple of weeks of no response I phoned them just having to hear them say the order is ...
I cant believe Telkom. My wife receives a phone call to advise her that I have been handed over for none payment of a Telkom account. The thing is this account has been paid up and been closed for more than a year already. The account was paid up at Kenilworth Centre Cape Town and was instructed ...
4 weeks I called the Telkom call center to sign up as a new client on their 2MB uncapped ADSL package. I provided them with all the necessary info including debit order info etc. They said I will be contacted withing 2 weeks for the installation process. 4 weeks has passed and no word from them ...