I have logged a call with Bytes technologies on Saturday the 20/04/2013, who in turn logged a call with Telkom for a System failure in Sandton. Today, the 22/04/2013 when the problem still had not been resolved, I gave Telkom a call, and according to them, their call has been closed - when I phoned ...
On the 19th of April, I logged a request for a technician to come out and fix the jack unit which is broken, informed the call centre agent that she is to please inform the technician to not come un-announced as an arrangement needs to be made for someone to be home. Monday I call the agent and she ...
I have reported the same faults on my land line every 2 weeks since October 2012. I am experiencing a crossed line, followed by NO LINE AT ALL when Telkom responds! I am a Medical Practitioner and need my land line. My name is Dr V Guyon Fry, my 'phone number is 0116465106 and the latest fault ...
I received my bill last week still showing that im being charged for my line that is not working. No one has contacted me since to advise that its working. I want answers and someone needs to call me on 0215276308. I was promised a refund on R500 and then I see that I get a credit on my bill. The ...
I received a response to my last report by the Telkom escalation center, asking me to e-mail them the correct account number although my account number was clearly stated in the report. Secondly they did not supply an e-mail address that I could respond to. To me this is looking like a delay ...
Im sick and tired of Telkom's... i installed a 2mb uncapped line and realized i needed to upgrade it i then foned Telkom and asked them to do it for me which was somewhere in the middle of the month they then advised me to rather change it at the end of the month so i do not get billed for it at ...