For the past 3 weeks I have been calling Ram h2h to come and collect a Vodacom parcel from me. every day I call in the morning, speak with someone at customer centre ask them to send someone to collect. they tell me they will relay the message to collections and I can't speak to collections. no one ...
RAM couriers with FNB need to really update their delivery system. THE CURRENT SERVICE IS PATHETIC!!! I have received yesterday a confirmation SMS from FNB that a courier will be delivering my order. Nothing happened yesterday. Today I received a second SMS that my order will be delivered between 8 ...
Won a competition a gift card RAM delivered the bag on the 27 Jan 2014. The bag was empty. I emailed twice but still no feedback on to where the card could be. Surely this card could be tracked if used? Please solve this asap thanks ...
The guys that had to drop of my package today are rude, loud, bad attitude and simply useless. If i had them representing my company I would really reconsider my values and core purpose as an organisation. They firstly came without notifying me (this is after i called the call centre and advised ...
Hi. I ordered an iPad during Dec 2013 and the experience left a bitter taste. A the start the promise was made that (via SMS on the 19th Dec) "Your FNB order is coming today between 8 and 5". At the end of the day I had to drive to RAM couriers to collect it the following Monday, after ...
I ordered a parcel via Vodacom on-line on Friday 24 January 2014 I was told the parcel would reach me by Monday (27 January 2014). Today being Monday 27 January 2014 I have not received my parcel. After numerous calls to Vodacom, I was referred to RAM courier services to enquire about my parcel. A ...