Would like to thank Russel for his hard work. After my complaint against pep he took it upon himself to ensure that my issue was resolved faster and with ease. Pep has an embassador in him. He never said that it was pep cells problem, he made it his own... Thanks alot Russel. I wish all retail ...
I went to Pep store at the Pan Africa Mall in Alexandra to purchase a DSTV decoder with free installation which was R599.I phoned Multichoice to provide me with an installer's name. I phoned the installer and he requested for an installation voucher which I was not provided with. I phoned Pep store ...
When I was in the store yesterday the system froze and the staff had to reboot the server. I asked the one lady if they had manual documents they could complete and she said no. I stood around waiting and Davidene was standing in front of me and I asked what do they do if there is a power failure ...
Went to the store to buy some airtime, their system was not working properly. I was using my card for the airtime the lady swiped my card twice, when I went to complain I was told it would be reversed same day which was the 1st of december 2013. Went back again on the 3rd, I was told the lady was ...
Very rude Priscilla Im working in the same mall as them they know me ect i mean i am wearing uniform i bought stuff for R16.00 and my card decline the very nice lady that was assisting me told me that the card is decline and i ask her if can one of you came with me to get the money as i already ...
29/Nov/2013, i bought Alcatel 3000x... On Tuesday, 03/12/2013, I went back to the store to return the phone because it froze the whole weekend? and the lady who was interrogating me was busy saying it is normal for phones to freeze? lol Ok my point is i went to store to return the fone to exchange ...