A Vusi called me requiring my info and whether I meet their criteria. After taking down all my detail he said I was a candidate. Needless to say that was the last. Without authorising anything two debit orders went off from my account. No system, nothing. I have been struggling to get my R1254.00 ...
Regrettably it appears they only want your money, they do not respond to written instructions, they do not get back to you. They break promises. Their accounting system is backward, they send you an account, you pay via EFT and two days later the debit your account for 3 times the amount. This, ...
This is the third complaint that I am writing against Nxatel. We've been in numerous conversations, this time Uvesh came to see us and he mad a host of promised, this was on 22 Wednesday. We asked him for a new proposal since we refused to sign, which is clearly a phony and illegal contract and ...
We were contacted by Nxatel sales office regarding changing our telephone system, Victor the sales manager guaranteed us that our current bill will be at least half of what we pay at Telkom. Based on this we installed the system, we than received three bills from Telkom, Nxatel and Sunlyn bill ...
And stil Nxatel is not providing the service which they promised us. We still do not have the router that we are supposed to have, and our call quality is poor poor poor. We are literally not able to have conversations with our customers who ends up being frustrated with us. Nxatel promised us a ...
After 11 months of telephones not working and then being billed account up to R5900 were as agreed amount R454.00 Double debit orders taken off our account more than once per month totally differant to account per month phoneing and writting emails no response. Code and total of debit orders not ...