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Mtn
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Mtn
Cellphone overcharge

I took a contract out November 2012 to which I have been paying an over induced fee of R60 ran every month from my previous blackberry contract (BIS). Which was still being billed to this day! MTN didn't compensate by letting me know this fee was being paid which was irrelevant to my new contract ...

Mtn
Airtime debited without me using it

I loaded my cellphone with enough money on the 29th for my month end BIS deductions. The BIS month end R59.00 was deducted on the 31st. I still had -R30 airtime left. Without me making any calls, I got surprised on the 6th Feb, the balance is only R1. Have been trying to call 173 the whole day, but ...

Mtn
Don't receive data I'm billed fo

I did upgrade in September 2013.Package was for R200 airtime and R200 data bundles. October I only got R100 airtime and no data but I'm being billed for this. Furthermore I was not informed that the contract amount will be more than advertised in the mtn book. I queried this on 2Nov. Were told ...

Mtn
MTN cant supply their own product

I went into the MTN store on Summit road, Morningside, Johannesburg. I requested a TWELVE MONTH mtn Mychoice USE YOUR OWN contract initially but Neo (who was great and tried her best throughout this entire catastrophe) was unable to select anything other than a 24 month contract. This is despite ...