2 Emails have been sent to [Email Removed] with a HUGE complaint (too many characters) and I have NOT had ANY feedback from this company. In short, Greyhound doesn't contact their clients back when there is a problem. 1. I wanted a seat number changed from B to A and I get told "i don't know ...
On the 29th of Dec my wife booked a bus from B west to JHB 18h45. A later bus @ 19h00 was also available. The 19h00 bus arrived on time but the bus @ 18h45 was 1h30 min late, without even the courtesy to say why the bus would be late. We had to phone a call centre which charges R2.98 p.m @ our own ...
My mother Shelley Dennis travelled with the Greyhound JHB to DBN on Saturday 4th January 2014. The trip from JHB to halfway stop was an absolute nightmare, the driver know as Mohammed (not sure of the spelling) drove terrible and unsafely. My mom has always travelled with Greyhound and this been ...
We decided to use a greyhound bus for our vacation from JHB to CT. Family of four with two kids age 5 & 8 on business class. There was no TV, DVD, MUSIC or RADIO as advertised on the Dreamliner Buses. The TV screen had a no signal sign all the time. I paid over R9000 for the trip and this is ...
On 20 December 2013 me and my wife board a bus from Pretoria to Johannesburg to climb over on a bus to Worcester. We booked for the Greyhound and waited to board the bus. Two luxury coaches arrived and we were told that we are on the next bus. The next bus that arrive was a Mega Coach. We and all ...
Booked for my employee and her baby to go back to Zimbabwe for holiday. on the day they would not allow her on the bus as she did not have a affidavit from the dad? how on earth can this be done on the day. if booking a minor - which you complete on the form, the client should be informed? I would ...