We bought a pair of earrings at Forma Viva at canal walk in Cape Town. Within 1 month they broke. I went back to the service and they told me that it is not under warranty because it is wear and tear! I will never go back to them anymore and I would recommend people also not to buy at Forma Viva!!! ...
I bought 4 rings at Forma Viva Four ways on 30 Sept 2013 and mentioned that they will be worn on 26 October 2013 as that was the wedding day. My Husband's ring was supposedly 9ct yellow gold and my 3 rings which consist of 2 bands and a main ring was sterling silver. A day after the wedding (27 Oct ...
I bought my wedding band from Forma Viva, Canal Walk, in 2010 and also had it resized. The ring has since broken 3 times. I took it in for repars/ resoldering in 2011 while it was still under guarentee. It then broke again early this year and I took back it for resoldering, at a cost. It has now ...
I bought a wedding ring in April 2013. Not long after one of the diamonds fell out so we took it back to Forma Viva in Menlyn. They said the repair would take 6 weeks to fix as it must be sent to there CT branch. 8 to 10 weeks later after I had to phone in I was told the ring was ready for ...
I bought a R6500 limited edition Festina Watch. After a few months the black face was pealing off, i returned it and they fought with me about replacing the face, eventually after 8 months and - 10 visits to the store, emails, phone calls that were not responded to i received the watch, i took it ...
I bought a Fossil watch @ dis shop den in a month I took it for Repairs, I waited for the watch almost two months, the Manager of the shop said I would receive a brand new watch. Frustated as I was i neva received a brand new watch, instead it was fixed. I accepted that n the bad service/treatment ...