I have asked to downgrade my membership and they informed me that I cannot as the period is over. I have since then attempted to cancel my membership over the past 5 days and they keep on delaying to process without informing. They constantly ask me for my membership number. I have sent it to 5 ...
I have phoned and phoned and phoned to resolve my problem I have as a new member on Fedhealth Medical aid yesterday a so called manager would of phoned me back before close of business 6/02/2014 and still waiting... I have emailed my problem that I am encountering for Management to get back to me ...
I would just like to compliment Darren at Fedhealth for his assistance. No time wasting, to the point and told me what I needed to hear. Their lets talk chatroom is a brilliant idea. I have googled so many insurance companies and this is the first time I left their site feeling satisfied. ...
For over 10 years I have used a specific chronic medication for hypertention. There never used to be a generic, until last year (May 2013). I decided to try the generic medication and three months later went back to the original after suffering from blisters, sleeplessness and shortness of breath. ...
Fedhealth cancelled my daughters membership without advising me they did it and AFTER all the requested paper work was emailed or fax thru to the call centre. we have been with Fedhealth for many years and my daughter has been on the medical aid all this time. she is still at home and doing an ...
In November 2013 I added dependent on my account with already 1 dependent but later removed her. I have email and membership certificate reflecting join date as 1 December 2013 and termination date being 1 December 2013. So for December 2013, I had 1 dependent in my account, me as the principal ...