I bought a set of couches from Essops Furniture in Malboro 5 years ago and I was told it's pure leather as I paid R22000 for them. 2 years later the 3 seater couch started Sagging and was sent in for repairs and was returned on the same sagging state after coupler weeks. I reported another case ...
Bought 2 recliners in 2011 (Cash) (NOT the cheapest) the only reason being fabulous guarantee given to us by Mohammed 2 years on stitching, padding and leather and 5 years on the mechanism. Now the cable has snapped (2 years in) called branch to be told that no such guarantee exists I was told ...
I paid in full for a bedroom suite from Essops on Marlboro Drive on the 26th of September at which point I was promised delivery WITHIN 2 weeks which never happened. After numerous phone calls (from my side) with the sale assistant and manager I was told that the supplier's factory had 'burnt down' ...
I purchased bedroom suite 07/07/2013, since being delivered on 18/07, chest of drawers had been damaged. It had been sent back beginning of August and I received another set of drawers today! Its damaged and looks even worse than the 1st one, door handle falling off, pleather is damaged and size of ...
Hi HP I purchased a bed from Essops Furnitures in 2011 December. The bed was delivered in March upon my request. The bed had 3 planks that serve as a base. This is unpractical if you just think about it 3 planks that support a Queen sized matress is pathetic. As a result one of the planks has ...
Couch was bought from Essops last year August. Screws are falling out and mechanism on recliner is not working. Called Essops on 07/03/2013 to come and repair as couch under gurantee, keep giving us the run around and passing the buck. Numerous calls later no such luck, still waiting for them to ...