I have been with Chubb for almost 3 years now. Not once have they reacted in a decent time frame. When completing our application I gave permission for them to jump over the wall in case of emergency but IF they arrive they stand in front of the gate and state all clear. On 3 occassions now I've ...
A Chubb sales person pitched at my house one morning and after listening to his story and promises about a new free alarm system. I told him that I would not be able to do this as I have a contract with ADT. He assured me that because this is a transfer between security companies, Chubb will handle ...
I eventually got at technician to look at my faulty alarm system in November, same problem re occurred, in January, this where it all went pair shaped. Phoned Ismael on the 23 Jan 2014, told to reset the alarm, did not work Phoned on the 27 Jan 2014, got a booking for the 29th Jan 2014, technician ...
Now I've heard everything. I have been driving myself up the wall with Chubb Rustenburg since November to get my alarm system repaired. This was eventually done after more than a month. This weekend we had a power failure and when the power returned I was contacted by the call centre informing me ...
My informed Installment is R350 the debit on the 1st Nov= R556.59- called to confirm- the banana at the other end of the line told me its an annual fee/increase etc.- bear in mind I'm a new client and was supposed to be informed of all the costs upon signing the contract, when I asked why I was not ...
On the 14th of October 2013 I received a marketing SMS from Chubb, asking if I was paying too much for my armed response. I have been a loyal customer of Chubb for 9 years. I replied yes to their SMS, as I would like to save on my security and was tired of the annual increases. I was subsequently ...