My son and I went to a ophthalmologist on the 10th of Feb an paid cash. i submited both invoices with proof of payment with a total of R1600 to the mdeical aid on the the 14th of Jan. My son's claim of R415 was paid over a week later. But my invoice of R1185 was not refunded. i phoned the medical ...
My husband broke his finger on the 16th November 2013. A claim was submitted to CAMAF which was rejected. I then wrote to CAMAF appealing the decision and was promised that the entire claim would be paid. I have this in writing. Its been 2 months now and i am getting threats from the hospital to be ...
I have always had bad service from camaf ever since joining in 2011. They always not paying for most things even though i am on the network choice this does not come cheap. I was recently also diagnosed diabetic and they dont want to cover the strips and needles for my sugar testing machine i mean ...
I was incorrectly billed which resulted in my day to day and MSA balance being depleted completely. I notified CAMAF on the 27th of November about this and was promised the problem would be resolved by the 3rd of December. On each call since that day I receive a promise the error made by Camaf will ...
I called the call center to get a certificate of completion after I had left the medical aid. They emailed it to me right there on the spot. I have fought in the past to get this but I am impressed at the level of efficiency of their call center. Thanks and Best Regards ...
Why is it that in today's time, people just don't bother returning calls. I have called Camaf on numerous occasions requesting feedback on a claim that is pending for more than 90 days. Zainoon and Jeanette doesn't respond to simple customer service requests. Everytime I call into the call centre ...