I have cancelled my ADT security during October when I switched to a new insurance company. I called the call centre and requested a cancellation as your service is no longer needed as I have excluded the alarm form my policy, due to the fact that if ADT responds all I got each and every time is ...
I was listed as a contact person for a company used to work for. That was more then six months ago. When ever the alarm goes off at that company they call me. I alwaus ask them to remove my contact detail from their system. They promise they will remove me and they still call me. I got over 40 ...
Lindiwe Nyamusisa, "Sales consultant" sold the incorrect outdoor sensors to me in November 2013. When I asked her to resolve it, she hung up the call. I called their call centre throughout December & no one could care less that I had paid for incorrect equipment. I raised this with Mr ...
I am an ADT customer of long standing and although I have nothing but praise for their outstanding team in my area the same can NOT be said for their appalling service and their absolutely ridiculous pricing for components. I have an alarm system. I wished to purchase additional remotes which ...
Now I've had it with ADT. They are pathetic. I need someone senior to make very urgently contact with me - and not a supervisor, because it seems like none of you can solve the problem. It is almost one month later and still the job isnt done. We are not happy at all. The control room changed our ...
I received the attached communication on 2 December from ADT indicating that they will charge an additional fee for "false alarm" callouts to my home. The very next day I called ADT and arrange for a technician to come to my home to sort out the issue, at a cost of R500. They even charged ...