My wife and I met with Andries in his office on 4/11/2013 to cancel the house owner insurance we have with ABSA, knowing that the debit of the insurance policy was imminent. During the visit he assured us that the issue around the policy will be finalised by the end of the week and that the premium ...
I got a CC for unforseen emergencies & was told that I would be charged only the monthly fee-I also only ever signed for the creditcard & agreed to the monthly fee. I used the card 3times in Dec, paid the amount in full including a -38.45 I didnt know what for. I queried this-got a response ...
It is now five weeks that I have not been able to log onto my internet banking. With all the to and fro communication, the problem still persists. No one apparently has the know how to solve the problem. I have been called numerous times, but still the problem persistsAnd every time I want to do a ...
Hi there, my major concern is that I was at your branch in Heerengracht on the 29th January 2014 to have an reversal done on my account. I did the necessary and was told that the money will reflect into my account the next day. Monday I phoned to find out what is happening, only to be told that a ...
A claim logged with Absa insurance on 2013-12-19. Was told an assessor will phone and confirm an appointment within 48 hours.By 2013-12-23 (4 days later), I had to phone Absa insurance again to ask where is the assessor. I was told they have a backlog and I will have to wait! I phoned on ...
On Friday 31/1/2014 our car broke down on R46 so we were stranded. My father (Client) suggested that we phone the 0800 111 777 (ABSA) number for assistance. I phoned at 19:32 where I was told that the call centre has high call volumes and we should give them our contact details, they will return ...