Please help. I received a sms demanding an overdue amount on an account that I have never had. They also quoted the name "Mrs Roberts" which is not my name. I went into the store and informed them that they have the incorrect details as I have never had a account with them but to ...
Ons sukkel nou al van laas jaar November af om n eis afgehandel te kry. Die assesor was nou so 2-3 weke terug by ons huis gewees.(Na 2 maande moet ek s?) Die call centre se nommer is heeltyd besig... Daar word net boodskappe gevat en NIEMAND kom terug na mens toe nie. Hulle het my toe al n e-mail ...
What is the purpose of having customer feedback forms? When I complained about the quality of the desert and the coffee the manager and or owner found my complaints humorous and did not take it seriously. And all off this after I did not make a scene while having the coffee and desert and even ...
I would like to thank OpenWeb for once again providing me with excellent service!! Well worth the money I pay for the service. They go the extra mile and really strive beyond any expectations. Well done on a job well done!! No such thing as 'customer satisfaction, ' as they go well beyond the ...
I have been having problems with my phone for some time now. On 16 January 2014 I visited the Vodacom Secunda branch. I was told by the technician that the phone needs to be sent away for repairs. Today 29 Janurary 2014 I phoned them again to follow up on the progress on my phone. Now I was ...
I had my Iphone 5 for a month before giving problems, then went dead a month later. Following a few visits to the Apple IStore and MTN the warranty claim was approved, now I do not get any feedback on the replacement unit. I have been taking leave to go in to the local MTN shop, since they do not ...