I complained about Standard Bank's service 6 months ago. The problems were rectified in no time. PROBLEMS AGAIN! I applied for a Student Loan and it was declined due to a "late payment" that was picked up on Credit Bureau. The "late payment" was their fault, as they did not ...
I called Capitec Bank Collections to set up an arrangement for a period of 20 working days, asked for R500-00 to be deducted for one month and I would settle the remaining amount within 20 business days. I kept to my end of the arrangement and as a result, my account was in arrears for exactly 18 ...
I reported the death of my father to FNB Randburg on 12/8/2013 after he passed away on 4/8/2013. This is the second time I have had to complain about FNB since within the past month. The first complaint was addressed internally but I have now had enough, hence the public forum. We received a ...
I submitted retrenchment documents and supporting docs (claim form, stamped by company) and copy of id to loan officer at Randburg branch on the 25th June 2013. I didn't receive any communication there after, apart from an sms requesting the above mentioned docs, while I was in the branch. The guy ...
I walked into the bank on Wednesday the 24th of July and I dealt with a consultant named Neo Makhazana, his attitude towards his work was very appalling as he seemed not interested or did not know what he was doing. I then called the branch the next day and left a message for the manager or ...
I called your call centre regarding an incrase on my credit card and i was told that it was approved i need to bring my id, payslip and proof of address to the branch, i went to Randburg on the 02 of May and i was helped by Nomsa and a new card was issued. Firstly she did not take my proof of ...