AfricaComplaints.com » MTN Head Office - Reviews, Complaints, News

City: MTN Head Office
Found 17 reviews / complaints

Mtn
MTN PATHETIC SERVICE!!!

I logged a call with Thabo Thejane for an upgrade on my existing contract on 26 June 2013. To date I have not had ANY response to the request and all attempts to get feedback from this Retentions & Winback Agent fall on DEAF EARS!!! In addition, he sends me an email addressed to another client. ...

Mtn
Utterly disgusted

The from MTN is becoming utterly unacceptable My dam contract ended last year where you guys not reading my first complaint.. A mtn agent called me to ask if i would continue with my contract 083910 which ended last year, it was a contract i took out 3 years ago, i therefore said no cause i got an ...

Mtn
Extreme dissatification on Service

I have logged many queries with mtn on my dissatisfaction on their service in January of this year i was called by a mtn consultant and advised that my contract was over and asked if i wanted to renew it the number was 0833354910 this was a galaxy tab 7.5 inch contract, so i advised the consultant, ...

Mtn
Pathetic warranty claim

Warranty claim process with MTN is pathetic. I sent back a 3 month old Blackberry 9360 as it wouldn't switch on after trying to charge it and swop the battery with another one. The warranty stated that is should be returned in the original packaging, which it was, but the phone has minor scractches ...