Good day Joseph, Thank you for your feedback. Your standard procedure of replacing cards less than 6 months old does not make sense and is nothing more than an income generator and does not work for me; My cheque card has survived 15/60 months (25%); while my garage card is not usable for some ...
I requested the alleged mandate for unauthorised debits by Destination Dynamics, ref 2652528. I received an email from Vanessa Crowe stating that my concerns have been addressed. i never received any copy of alleged mandate but Absa considers the matter resolved. Let me make it clear, the matter ...
I have been uable to get hold of my Gezina Branch for 2 days and after logging a complaint with the complaint line no assitance or update was provided. I also have a Bank card that can be found on the FNB system hence no banking can be done even after highlighting the issue to my branch. ...
I recently tried to purchase a product online and experienced difficulties with the process. I complained about the issue and the problem was sorted out within a week. I believed from the start that the people I talked to were on my side from the start and gave me no further reason to complain. ...
I sent a very serious complaint to [Email Removed] on the 28th October 2013. I received a reply from Ian the same day saying he had escalated the complaint to the business management team. To this day, 3 months later, I have heard nothing from MWeb. I spend a lot of money with Mweb business and I ...
Dear Sirs, I have an unresolved matter with Standard Bank for 6 months. I have been send back and forth and of 16 promised call backs have I received one. It has been over 6 months and the drama to sort out a simple matter. I have also send and complaint to Standard Bank complaints on 3 occasions. ...