With regards to ref: 375906 (cancellations) Are you on purpose delaying my cancellation? I paid the amount due within 5 minutes of receiving the cancellation quote last week, but now the cancellation dept cant find the fax? The money shows in their acc, I have proof the paperwork was sent and ...
Hi I have just cancelled my subscription and wanted to do this for the end of the month as I had paid until then. After discussing this it was easier just to cancel from today. But then I only get a refund of R185 instead of half of R692 that was paid for November. I just couldn't hold on to ...
In October I phoned Cell C to cancell my contract. I was given a settlement amount of R2001.69. I paid the settlement on 25 October and called them on 28 October to confirm. I phoned at 09h45 and received confirmation that the amount is in and the contract was cancelled immediately. Number ...
I called teh 082 111 at around 12:25 in order to enquire about a conversion from contract to prepaid and the lady refered me to the cancellations department where I spoke to the lady by the name of Hunadi Rachadi " initially refused to give me her name". She confirmed that the conversion ...
I just received a letter of Final Demand from Vodacom to the value of R4260.73, but I've been a Cell C customer for 6 months. What the? I paid in for a premature cancellation in May after I've been promised my Galaxy S4 would arrive on the Tuesday. Then 2 weeks later, no one bothered to phone me ...
I am tired of being forced to pay for non existent service. Continuous no signal issue in major errors and all the technicians can say is that there are plans to upgrade towers in the area. But up until then I must carry on paying premium prices for service. Phone to change an email address and ...