I received an account from Vodacom for an amount of -R1600 for data that I had allegedly used. I submitted a complaint to Vodacom Eastgate that over the last 18 months I hardly ever used the data. In fact I was never billed more than R200 per month for use of the data. Vodacom said that they would ...
Vodacom billed my account now for March and April on the wrong dates and costs me every month R90.00. I discovered tonight that they billed me again on the 17the of May 2013 after I made a cash payment on the 15th of May 2013. In other words they cost me R270 in 2 months time which is really ...
I have addressed this issue before with someone in your call center about the dates that you debit my account. This is done without no communication to me. I have incurred costs with the bank every time you debit my accounts and this is now becoming a horror movie as my bank profile is being ...
I have been trying for a whole week now to get through to the billing department just to query something! The line drops every single time it starts ringing! whats going on there?? have a brand new line that hasnt even gone through the first billing cycle and this is the kind of service a new ...
I am not happy with the current spend billing and of which I called your call centre and they told me my 2g was finished on the 25th and I last used it on the 29th. My bill has skyrocketed to R808.69 and my normal bill its usually R500.Hw do you explain that I used internet for 3days and amounting ...
I have 3 contacts all linked to 1 account but telkom fails to debit my account. Then with out notice suspends my accounts. 5 months in a row I've had to deal with this rubbish, them I have to go through the hassle of doing a manual eft. What the is going on. Telkom Mobile is by far the worst ...