I am writing to you to report a very disturbing incident which happened this morning. One of your Putco buses was travelling north on Old Pretoria Road stopped just before the intersection with Le Roux Ave, around 7.10 am this morning. The bus was in the middle lane, and proceeded to offload ...
It was the most horrible experience to have early in the morning was almost in tears . your bag policy is such a money making scheme. I had two items which weighed under 20kg and I was asked to pay R350 . it cost more than half the price of the item I was taking with . your staff is also very rude ...
On 29 January 2013 I boarded a kulula flight from OR tambo to Cape Town from 11:50-14:00.I checked in only one purple suitcase. The valuables I boarded with to prevent any cases of my things going missing. To my surprise when I got to Cape Town at the place I live in, I realized that my bag had ...
I booked a flight online on Thursday 24 January from JHB-DBN for an amount of R1961, I received a sms from my bank FNB informing me that the amount is pending in the account for payment. Upon arrival at the airport later that day (24 January 2013), I was informed by staff at the ticket sales desk ...
Had the worst experience on 25/01/13 at OR Tambo. When we arrived at the airport, for our 19:25 flight, we were told that the flight has already closed a minute before we got there, we were there at 18:56 we pleaded with the person who was assisting us to at least let them know that we already ...
On the 3rd of January 2013 we were coming back from Cape Town after a beautiful well deserved holiday. We were booked on a 15:55 flight but then received notification at around noon that our flight will be delayed to 18:20 while still trying to digest that approximately 10 min later another ...