Category: Traveling & Tourism » page 9 | Complaints and Reviews

Greyhound
Bad service

Party of 8 people booked return trips from Jhb to Durban & back. The 23h00 bus on 30th was delayed for 1 hr due to a booking dispute. No explanation to passengers while the police, Greyhound officials & perpetrators were arguing outside the bus. We departed at 24h00 not 23h00. Bus in good ...

Eldo Coaches
Eldo couches service very bad

On the 29th of Jan I took the 8:30pm bus from Lenasia South to Pietermaritzburg. The bus aircon was not working, there were cockroches in the bus. And the bus had a terrible smell. Coming back up on the 2nd of Jan the rain was coming through the window. There was hardly space to move. Everyone was ...

Intercity Xpress
COCKROACH XPRESS

I BOOKED A ROUND TRIP TO DBN FROM JHB.WE WERE INFORMED, 15mins AFTER SCHEDULED DEPARTURE TIME, BY SMS THE BUS WILL BE 1hr LATE. WITHIN SECONDS OF BOARDING(1hr20minLATER! )ALL PASSENGERS WERE CONFRONTED WITH THE STENCH OF URINE.THE WHOLE BUS REEKED OF IT.MY SEAT WAS BROKEN, NOT ENABLING ME TO SIT ...

Safarinow.com
Need more people like Andrea

I laid a complaint on 31 jan 2014 and Andrea got back to me the same day I just want to thank her not for only giving me good service but went all the way to give me back my full deposit for the cancelation I made, I will in future defiantly use SafariNow as my holiday planner once again thank you ...

Translux/City To City
Disappointed

I bought a ticket from the Nelspruit city 2 city office at around 9am and somehow managed to lose o misplace it whilst i was sittin waiting for the bus to arrive. N since i had just bought it and they had my details with them, i figured i could request for a copy of i and to my horror i was ...

Mango Airlines
Great Customer Service!

What a pleasure dealing with Mango, twice I have had to move my flight and book an extra flight for someone else! After waiting a brief period on the phone which can be expected for calling after hours, the call centre agent was friendly, professional and thorough! To add, I flew to Cape Town ...