Category: Traveling & Tourism » page 6 | Complaints and Reviews

Kulula.com
Pathetic service and refund

On the 24th of December I flew down to Cape Town from Lanseria and upon arrival and collecting my suitcase, one of the wheels were missing. It is a Gino De Vinci suitcase which I chose for it ruggedness (hard-shell). I took out the travel insurance for R52. I would expect this to cover for damage. ...

Metrorail
Security not doing their jo

Took out monthly train ticket to show the security as I pass. A guy came running pass me and grabbed my ticket and ran away. Security was just standing there and didn't do anything about what happend. Now I have no train ticket to get to work on a daily basis as I had a monthly. They should start ...

Saa
LOST LUGGAGE

I ARRIVED BACK FROM A TRIP ON 2 NOV AND MY LUGGAGE HAS NEVER BEEN FOUND. I HAD TO FOLLOW PROTOCOL AND ABIDE TO WAITING PERIODS, WHICH I PATIENTLY DID. I THEN FILLED IN MY CLAIM FORMS AND SUBMITTED THIS ON 27/11. I WAS TOLD THAT IT HAS TO GO TO FINANCE DEPARTMENT AND SHOULD RECEIVE A PAYOUT BY 28 ...

Kulula.com
NO CARE FOR THE INJURED

On Wednesday morning my boyfriend flew from Durban to Lanseria on Kulula airlines. A few days pervious, he had broken his foot and was instructed by an orthopedic surgeon not walk at all if possible as surgery still had to take place. I therefore phoned Kulula and requested assistance and a ...

Kulula.com
Kulula bad Arrogant attitude

I have booked a flight on Saturday 1st Feb on Kulula flying from Durban on the 10th feb to Lanseria. I have booked my return fligh for the 12th Feb at 18h25. All was confirmed and I have received my ticket. I have made the necessary arrangements to stay in JHB for 3 days. 6 days later, kulula send ...