AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - Dissappointed | #264591

Kulula.com
Dissappointed

I purchased tickets for my family and one of them is no longer going on holiday, kulula is refusing to refund me, i then asked that i use the ticket, change the date, route and time and i was informed that i cannot modify the name on a ticket, my problem is that i will lose R817 because of a stupid and ridiculous process, if you can change the date and flight route why is it so hard to change the name. what kulula is telling is that i must go and myself and either way i do not win, i use them for all my travels and i can tell you now this will be last time i use your servise, i nly want to change the ticket not cancel. what the!!!

Date:

Company: Kulula.com

Country: South Africa   City: Head office

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google