I opened a contract with MTN St. Peters Square Observatory Cape Town on the 03/10/2013 . The Package I apllied for was MTN 100 Top up which has 150mb included in package. Beginning of November 2013 I received my air time but no megabites. Went back to the branch in St. Peters Square and the agent ...
Hi Again. after i wrote to Hello peter last friday which was the 10th Jan, cell c did respond to my complain and said they will get someone to call me. on Monday the 13th i did receive a call from a consultant telling me he will send a courier company to come collect the phone on that day or the ...
Telkom Landline is out of order since 14 Jan 2014. Was reported on 15 Jan 2013 Fault nr 181CVZ150114. No response yet. Customer is 74 year old pensioner living on her own and needs the phone urgently. This is a regular occurance that the phone is out of order. We had the same problem in October ...
My father asked me to assist him in buying 3G data as usual like every other month. I have accidentally selected a "month to month" instead of a "once of" bundle. I have phoned the call centre and they said that the reversal will only take place at the end of the month and he ...
Yet again Telkom error. Due to previous errors (on Telkoms side) I was advised (by the useless Nombu Lelo) that the disconnection and debit interest amount of about R200 would not be debited from my account in January as Telkom admitted due to their 3 month billing error. I've also requested ...
In October 2013 a that my identity through an ID document that was made with my details, even though the surname is spelt wrong, upgraded my cellphone account with MTN. I then found out and reported the matter with MTN in Secunda and I was instructed to make an affidavit stating that I didnt do the ...