Category: Telecommunications » page 6 | Complaints and Reviews

Mtn
Cancellation of account A4113037

Numerous attempts to cancel an account Contacts 1st October 2013 mail to [Email Removed] 18th November 2013 mail to webmaster@mtnsp.co.ca Dec 20th 2013 called contact centre - ref 107463722 Dec 23rd 2013 email to [Email Removed] 13th January 2014 email to [Email Removed] NO REPONSE< debit ...

Nashua Mobile
Client experience centre - appaling

Call centre agent by the name of Jonathan needs an attitude overhaul. Could someone kindly get back to me and assist me with the termination of contract. The last 3 agents I spoke to have all given me contradictory information. Hold times are at an alarming level.Made 2 calls to your atrocious ...

Cell C
No Black Berry Z10 stock

Good day I have been a loyal Cell C customer for many years. I went to the Cell C Alberton branch on Tuesday the 4th of Feb 2014 for an Upgrade. They did not have any Blackerry Z10 stock and i placed my order. The staff said that they will receive Z10 stock either Wednesday or Thursday. ...

Cybersmart
Service towards existing clients

The "first" 1000 new customers had a chance to receive a package that's R120 cheaper a month for a 2Mb line. While all the existing clients get no benefits, but have to pay R99 more for the same benefit. And if you supersize u get a better contention ratio?! Is Cybersmart so desperate for new ...

Vodacom
Sim swap

After my phone was, i called vodacom so that they could do a sim swap for me. the consultant asked me the standard security questions like when did i last recharge? how much and the 5 numbers i call the most. i answer all these and he tells me he cannot perform a sim swap because he called the ...