Category: Telecommunications » page 6 | Complaints and Reviews

Telkom
Complaint

I cancelled my service with Telkom in December, as I went back to Germany. I haven't received my deposit back and they have deducted the monthly fee from my bank account for February just now. They are not responding to e-mails and the international call center doesn't pick up calls. I wrote 2 ...

Autopage
Cancellation policy inacceptable

I haave a data contract with Autopage. The contract expired and I requested cancellation on the account in January 2014. They now can only cancel the account in March 2014. This is unacceptable as the account is already expired. The account should be cancelled in February 2014 as I did give notice ...

Mtn
Cancellation of account A4113037

Numerous attempts to cancel an account Contacts 1st October 2013 mail to [Email Removed] 18th November 2013 mail to webmaster@mtnsp.co.ca Dec 20th 2013 called contact centre - ref 107463722 Dec 23rd 2013 email to [Email Removed] 13th January 2014 email to [Email Removed] NO REPONSE< debit ...

Nashua Mobile
Client experience centre - appaling

Call centre agent by the name of Jonathan needs an attitude overhaul. Could someone kindly get back to me and assist me with the termination of contract. The last 3 agents I spoke to have all given me contradictory information. Hold times are at an alarming level.Made 2 calls to your atrocious ...

Cell C
No Black Berry Z10 stock

Good day I have been a loyal Cell C customer for many years. I went to the Cell C Alberton branch on Tuesday the 4th of Feb 2014 for an Upgrade. They did not have any Blackerry Z10 stock and i placed my order. The staff said that they will receive Z10 stock either Wednesday or Thursday. ...

Cybersmart
Service towards existing clients

The "first" 1000 new customers had a chance to receive a package that's R120 cheaper a month for a 2Mb line. While all the existing clients get no benefits, but have to pay R99 more for the same benefit. And if you supersize u get a better contention ratio?! Is Cybersmart so desperate for new ...