Category: Telecommunications » page 5 | Complaints and Reviews

Telkom
Bad customer service

The attitude of Telkom towards customer service is really bad. I run a recruitment business and I have 3 Telkom. I reported that 2 of the lines went dead on 29 January, including my main switchboard number. I was given the following reference numbers: 874CRZ 29/01/14 and 877CRZ 29/01/14. Today is ...

Mtn
No response to complaint

I submitted a complaint via email [Email Removed] on 29.1.14 and recd ref no #7661266. To date, I have had not one word response, other than the automated email. This after having been trying to get hold of my credit controller since beginning of January, no success, the phone rings and dies. Even ...

Telkom
Complaint

I cancelled my service with Telkom in December, as I went back to Germany. I haven't received my deposit back and they have deducted the monthly fee from my bank account for February just now. They are not responding to e-mails and the international call center doesn't pick up calls. I wrote 2 ...

Autopage
Cancellation policy inacceptable

I haave a data contract with Autopage. The contract expired and I requested cancellation on the account in January 2014. They now can only cancel the account in March 2014. This is unacceptable as the account is already expired. The account should be cancelled in February 2014 as I did give notice ...