I signed a contract with Cell C in August 2010, then there was something wrong with the handset (early 2011)I really cant even remember what needed to be fixed, was told that the phone was discontinued, so the phone was never fixed and after weeks of fighting nothing was resolved, I requested for the contract to be cancelled as how am I to utilize a number without a cell.I have not heard of cell c since then.
All of a sudden in march 2013 i am been harassed by NuDebt, with Warrent of Execution and sent things to my work place for a Garnishee Order. no one at Cell C has ever contacted me regarding this account been in arrears, I confirmed that itemised billing was inclusive in the package so a statement should have been sent. I also confirmed that they have the correct address.
Cell C refers me to NuDebt, NuDebt (Sive) just wants a payment and is not interested in even hearing that I was unlawfully handed over.They just referred me back to Cell C.
i requested a Full Reconciliation statement from Kefuwe (legal Dpt) who said that he was going to send it to me after 5pm yesterday 25/04/13.nothing was rec, called in at 4.15 today 26/04/13 was told that he is not in today.Call was CUT.