In February I took an upgrade with pay-in. In March you correctly debit my account with a total amount of R7203.63. On the April billing I note that you have decided to bill me for the same upgrade - in other words you see fit to double bill me. When I call your customer service the staff member is unable to give me an assurance that the duplicated debit invoice 43740 to the amount of R5454.19 will be reversed before your debit order goes through my account. I cannot afford to pay for your mistakes! Reverse this BEFORE the debit order goes through, or stop it and I will pay you the correct amount directly. Either way, MAKE SURE you do NOT debit my account with this exorbitant and unaffordable amount!!! Aside from the time I have had to waste sorting out your mistake, I cannot afford to have this amount taken out of my account because you do not give a how your customers have to suffer for your errors!
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